Shipping Policy

How do we Deliver?
We process all deliveries through:
 Our in house delivery team
 Reputed couriers
How much are the delivery charges?
Within Dhaka city, delivery charge is BDT 60 and outside Dhaka city it is BDT 120 .
Note: This will vary from product to product & address to address
What is the estimated delivery time?
The estimated time of delivery for Order inside Dhaka city up to 3 Working days & for outside Dhaka up
to 5 working days.
Note:
 Any order placed after 4 pm will be considered as order of next business day, not as same day.
 Business Day: Saturday to Thursday except public holidays.
 Delivery might be delayed due the unavailability of the product or delay from the 3rd Party
Delivery Service.
 However, the delivery might be delayed based on the political, environmental, transportation or
any other unavoidable issues which will be notified by our customer relationship team.
 We only replace items if they are defective or damaged
 Customers are requested to check the product in front of the delivery person after payment for
any discrepancy while receiving the product.
 Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
 To complete your return, we require a receipt or proof of purchase.
 There are certain situations where only partial refunds are granted: (if applicable)
 Most of our products are shipped within five business day. However some international
products may take up to 90 business days to ship, since these products originate from our
United States and United Kingdom

IMPORTANT NOTE : You will be responsible for paying for your own shipping costs for returning your
item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be
deducted from your refund.