Refund Policy

After receiving your product, if you want, you can get a full refund of your ordered product price.To get
refund, please, inform us through an e-mail to or call us at
019*****(11am-4pm). Please, note that to avail a full refund, you have to send the product to office in absolutely good condition at your own cost.
**Customers are requested to check the product in front of the delivery person after payment for any
discrepancy while receiving the product.
If you receive a product that is damaged in shipping, defective or that is not the product you ordered,
and we'll arrange for a replacement. But some conditions apply. Those are:
· Order must be checked in front of the delivery person (Inside Dhaka).
· If you find any defect and you think you need to return the product, inform the “Customer Service
Department” as soon as possible along with a picture and return it instantly. (Inside Dhaka)
· If product is damaged it must be informed immediately after receiving and returned within 1 days
from the day the product has been received. (Outside Dhaka)
. If Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)

· Product must be intact, however there can be exception (if the product is damaged).
· Used or Swatched product will not be considered for exchange or refund.
· If the customer chooses or places an order by themselves and want to return/change the product
(except damaged products) the request will not be accepted.
*****Valid reasons to return an item